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What to Say When the Client Already Has Three Agencies

The most common response in recruitment business development is not a no. It tells you they use agencies, have budget, and have gaps.

Winning clients from competitor agencies by finding the gap they leave open.

Winning clients from competitor agencies starts with how you handle one sentence: "we already have agencies we work with". Most recruiters treat it as a polite no. It is better understood as a statement of fact that tells you quite a lot.

What the objection actually tells you

It tells you they use agencies, which eliminates the biggest objection in the category. It tells you they have a budget. And it tells you that their current arrangement has gaps, because every agency arrangement does.

The sentence “We already have agencies we work with” leads to three signals: they use agencies, they have a budget, and their setup has gaps. It is a statement of fact, not a polite no.

The two responses that lose

The worst is to argue. Criticising incumbents makes you sound like the problem rather than the solution, and the hiring manager may have chosen those agencies personally.

The second worst is to ask to be added to the list. Being the fourth contingency agency on a role is a bad job: you compete against three firms with longer relationships, you work for free until someone places, and the client has no incentive to prefer you.

The response that works

It accepts the situation without flinching, names a specific gap you suspect exists, and asks for something small and testable.

"That makes sense, most companies your size do. The thing agencies usually struggle with in your market is the senior platform roles, because the people who can do them are not applying anywhere. If that is ever the shape of the problem, I would be interested in taking one."

That works because it does not ask to replace anyone. It offers to take the role nobody else can fill, which is both the easiest thing to say yes to and the fastest way to prove you are different.

Two responses that lose: arguing, which makes you sound like the problem, and asking to be added to the list, which makes you the fourth agency. One that works has three steps: accept the situation without flinching, name a specific gap you suspect, and ask for something small and testable.

Playing the longer game

Agency rosters churn constantly, and the usual trigger is a bad experience or a change of talent leader. Your job is to be the recruiter they remember at that moment, which means staying lightly present with something useful every few weeks rather than disappearing after a single no.

Agency rosters change after a bad experience or a new talent leader, so be the recruiter they remember. Every few weeks, send something useful such as market data or relevant candidates, not “just circling back.

Why not to discount your way in

A client acquired on price is anchored on price permanently, and you will spend the relationship trying to undo the first thing you told them about yourself.

Frequently Asked Questions

How do I get added to a preferred supplier list?

Usually not by asking. Most additions happen after you have delivered on a role that sat outside the existing arrangement, which is why taking the difficult role first is the standard route in.

How often should I follow up with a company that already has agencies?

Every few weeks with something useful, rather than a check-in. Market data and relevant candidates both qualify. "Just circling back" does not.

Is it worth being the fourth agency on a contingency role?

Rarely. Your time is better spent finding the role the other three are not working.

The way past an incumbent is usually a role they cannot fill or a company contacted before the posting goes live. Flynt finds both, watching funding, acquisitions and new job postings across your market. See it at tryflynt.ai.

Preston Park — Preston runs a boutique recruitment agency and founded The Recruiter School, where he trains recruiters to build agencies of their own. He built Flynt after years of doing business development the hard way.